PocketDraft

1. Scope

This policy applies to PocketDraft on iPhone and iPad, and to online feedback and support emails you submit for PocketDraft. It explains how projects, local drafts, optional iCloud sync, purchases and feedback information are handled. This policy provides the specific terms for PocketDraft’s online feedback.

2. Projects, photos and Apple services

Screenshots, images, text, layers and canvases in your projects are processed on your device. Without iCloud sync, projects are stored on this device. If you choose to enable available iCloud sync, copies of your projects are stored in your Apple account’s iCloud Drive. Normal editing and export do not send project content to our feedback system.

You choose images to import through the system photo picker and grant access as requested by the system when saving to Photos. Opening the feedback page does not automatically attach your images or projects. Your device and iCloud backup settings determine whether system backups include app data.

Apple App Store and StoreKit handle purchases, restoration and entitlement verification. We do not receive your complete payment-card details or Apple account password. Apple and your account settings separately manage transaction records, iCloud copies and system backups.

3. Optional feedback and image uploads

Contacting support is optional. You can continue to edit and export without submitting feedback. The in-app form requires a reply email address and feedback text when you submit; images are optional. “Required” in the data table below refers to using online feedback, not PocketDraft’s core features.

Email, text and selected images in the app are first saved as a local draft. They are uploaded only after you tap “Submit feedback.” If an upload or submission fails, the draft remains for a retry. After successful submission, the app clears this local draft and its pending images.

Below the image section, the form initially displays the app version (including build number), iOS version and general device model to help support investigate issues. You can remove individual items before submitting. Only the items you keep are sent as separate environment information with your feedback; they are not appended to the feedback text you enter. Support emails append the same retained information to the email body. The draft remembers your removal choices, so retries do not add removed items again.

The in-app form accepts up to five images. Where applicable, the app resizes and compresses them on your device before uploading the resulting files. Animated or smaller images may keep their original files. Compression does not anonymize a file or guarantee removal of all its original metadata.

You can also submit through the FeedDock website. When you open “Fill Out on Website” from the app, the link includes the app version, iOS version and device model you keep to prefill the website’s optional fields; removed items are omitted from the link. You can still edit, clear or choose not to attach these fields on the website. URL parameters appear in browser history and may appear in website access logs. The website receives the content you enter and images or other attachments you choose under its upload rules. If you choose system email, we receive your message and attachments only when you send the email yourself. The mail app and email providers handle drafts and email delivery under their own policies.

4. Purpose, storage and access

We use feedback email addresses, text and attachments only to handle your issues, suggestions and follow-up support. We do not use this feedback information for advertising, marketing, cross-app tracking or user profiling, and do not sell it or provide it to data brokers.

Our FeedDock service receives online feedback and uses a Cloudflare-hosted database and private file storage. Transfers use HTTPS. Submitted content is not displayed publicly; support administration and attachment access require administrator authorization. Providers needed to send and receive support emails process that correspondence.

The service processes the application identifier, random IDs for this submission and its attachments, creation times and file information to associate records and avoid duplicates. Feedback includes only version and general device model information you keep in the form, and does not include a personalized device name, device serial number or advertising identifier. The server uses request IP addresses for abuse-prevention rate limiting, separately from feedback text and images. Cloudflare and email providers process information needed to deliver their services under their applicable privacy, security and data-protection rules. We require providers involved in support processing to offer data protection at least equivalent to this policy and to process information only to deliver the services described above.

5. Retention, deletion and choices

We delete submitted feedback (including the reply email address, text, attachments and related submission records) and support correspondence we retain within 90 days of submission or receipt. You may also request earlier deletion. Unsubmitted upload sessions expire after 24 hours, after which server cleanup removes the associated files. Expiration does not mean files are deleted immediately.

Deleting PocketDraft does not delete feedback or attachments already submitted to the support system, or emails already sent. To request access, correction or deletion of submitted feedback and its attachments, email contact@ipocket.xyz. To avoid deleting someone else’s data, we may ask you to confirm through the original reply email address and provide an approximate submission time or issue description. Deleting feedback in the support system also queues its associated attachments for cleanup.

You can choose not to contact support, submit text only, remove images before submitting, or stop sending new feedback. Deleting local projects, managing iCloud data, removing local app data and handling Apple purchase records are separate actions. Restoring a system backup may restore some local data. External copies of sent emails are managed separately by the relevant email providers and recipients.

6. Updates and contact

If our data practices change materially, we will update this policy and its effective date.

Developer: iPocket Studio. Privacy and support contact: contact@ipocket.xyz.

Related notices: iPocket general and website privacy policy · Cloudflare privacy policy · Apple privacy policy